Returns & Exchanges

At Dolce Vita Canada, we want you to love your purchase. If you are not completely satisfied, we accept returns of unworn, unwashed merchandise with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a refund.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand over your package at any authorized Canada Post location and keep your tracking receipt until your refund has been processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing